QA/QC Manager – Data Centres

Location: Middlesbrough, United Kingdom
Employment Type: Full-Time
Reporting To: Project Director

About CTS Group

CTS Group is a leading international design and build contractor specialising in the delivery of mission-critical data centre facilities across Europe, the Middle East, and Africa (EMEA). We combine engineering excellence, digital innovation, and construction expertise to deliver high-performance, sustainable, and future-ready infrastructure for hyperscale, colocation, and enterprise clients.

With a diverse workforce representing more than 40 nationalities, CTS fosters a collaborative and high-performance culture where safety, quality, innovation, and technical excellence underpin everything we do. Through our integrated approach to design, engineering, construction, commissioning, and digital delivery, CTS continues to play a key role in shaping the future of critical infrastructure.

As our UK project portfolio continues to grow, we are seeking an experienced QA/QC Manager (Electrical Bias) to join one of our flagship data centre developments in Middlesbrough.

The Role

The QA/QC Manager will be responsible for leading all quality assurance and quality control activities across a major hyperscale data centre project, ensuring that every installation meets CTS standards, client requirements, industry regulations, and project specifications.

Working closely with Project Management, Construction, Commissioning, Design, and Client teams, you will lead the implementation of the project quality strategy, inspection and test plans, quality documentation processes, and system turnover activities.

This role requires a highly organised and technically competent professional with a strong electrical background, extensive construction quality experience, and a passion for delivering world-class mission-critical facilities where quality is embedded at every stage of project delivery.

Key Responsibilities

Quality Leadership & Management

• Lead and manage the project QA/QC team, ensuring consistent application of quality standards across all project activities.

• Develop, implement, and maintain the Project Quality Plan in line with CTS, client, and project requirements.

• Promote a proactive quality culture across the project, ensuring quality is embedded into all construction and commissioning activities.

• Act as the primary quality representative for the project, liaising with clients, contractors, consultants, and key stakeholders.

Inspection, Testing & Compliance

• Lead the implementation and management of Inspection and Test Plans (ITPs) across all project systems.

• Ensure installations are completed in accordance with approved designs, specifications, standards, and project requirements.

• Oversee inspections, testing, system walk-downs, and quality verification activities across electrical and associated systems.

• Ensure all inspection records, test documentation, and quality evidence are completed accurately and maintained throughout the project lifecycle.

• Verify that all quality activities comply with relevant UK regulations, industry standards, and client technical requirements.

Electrical Systems Quality Assurance

• Provide technical oversight of electrical installations, including:

  • LV and MV distribution systems

  • UPS systems

  • Standby generation

  • Switchgear and transformers

  • Earthing and bonding systems

  • Fire alarm systems

  • Building Management Systems (BMS)

  • Electrical infrastructure associated with mission-critical environments

• Review installation quality and workmanship to ensure compliance with specifications and commissioning requirements.

• Support technical resolution of quality concerns and installation issues.

Punch Lists, Defects & Project Handover

• Manage the generation, tracking, and closeout of punch lists and quality observations.

• Monitor non-conformances, corrective actions, and preventative measures through to successful completion.

• Coordinate system walk-downs with clients, contractors, subcontractors, and commissioning teams.

• Support progressive turnover and handover activities throughout the project lifecycle.

• Ensure all quality records, certificates, testing documentation, and handover packages are complete and ready for client acceptance.

Reporting & Continuous Improvement

• Produce regular quality reports, KPI dashboards, and quality performance metrics for project leadership.

• Identify quality trends and implement improvement initiatives to enhance project performance.

• Conduct quality audits and provide recommendations for process improvements.

• Capture and communicate lessons learned to support continuous improvement across CTS projects.

• Provide regular updates to the Project Director and senior leadership team on quality performance, risks, and mitigation strategies.

Team Leadership & Stakeholder Management

• Manage, mentor, and support QA/QC Engineers and Inspectors across the project.

• Coordinate quality activities between construction, commissioning, design, and delivery teams.

• Lead quality meetings with clients, contractors, consultants, and project stakeholders.

• Promote collaboration and accountability across all disciplines to achieve quality objectives.

• Support subcontractors in understanding and meeting project quality expectations.

About You

Essential Qualifications & Experience

• Degree qualified in Electrical Engineering, Building Services Engineering, Construction Management, or a related discipline.

• Minimum 7 years' experience in QA/QC, quality management, or inspection roles within construction, mission-critical, industrial, or infrastructure environments.

• Proven experience leading QA/QC activities on large-scale construction projects.

• Strong electrical background with detailed knowledge of critical electrical infrastructure and installation practices.

• Experience developing and managing Inspection & Test Plans (ITPs), quality procedures, and project quality documentation.

• Demonstrable experience supporting testing, commissioning, and handover processes.

• Strong understanding of non-conformance management, punch-list tracking, and quality closeout activities.

• Excellent leadership, organisational, communication, and stakeholder management skills.

• High attention to detail and commitment to delivering quality outcomes.

• Full professional proficiency in English.

Desirable

• Previous hyperscale or enterprise data centre experience.

• Experience within mission-critical, pharmaceutical, industrial, or advanced manufacturing environments.

• Knowledge of commissioning Levels 1-5 and Integrated Systems Testing (IST).

• Lead Auditor qualification or certification in ISO 9001 Quality Management Systems.

• Familiarity with digital quality management and project reporting platforms.

• Experience working for an EPC contractor, design-build contractor, or mission-critical construction organisation.

What We Offer

This is an opportunity to play a critical role in delivering one of the UK's most significant data centre developments while helping maintain the exceptional quality standards that CTS is known for across the mission-critical sector.

You will work alongside industry-leading professionals on technically complex projects where quality, innovation, and continuous improvement are fundamental to project success.

In return, we offer:

• Competitive salary and benefits package

• Career progression opportunities within a rapidly growing international business

• Exposure to large-scale hyperscale and mission-critical projects

• Professional development and training opportunities

• Collaborative, diverse, and high-performance working environment

• Opportunity to contribute to the successful delivery of world-class digital infrastructure

• Long-term career prospects across CTS's expanding UK and European operations

Eligibility to Work in the UK

Applicants must have the legal right to work in the United Kingdom at the time of application and throughout their employment.

Please note that CTS Group is unable to provide visa sponsorship or support Skilled Worker visa applications for this position. Candidates requiring current or future sponsorship to work in the UK will not be considered.

If you're an experienced QA/QC professional with a strong electrical background and a passion for delivering excellence in mission-critical environments, we would welcome your application.